Diecast Markets
Policy Center
The rules for buying and selling on Diecast Markets, in one place. Each document shows its effective date and an internal version identifier. The version you accept at signup or checkout is recorded and stays on your order even if a policy changes later.
Marketplace Terms
The contract between you and Diecast Markets Inc. for using the marketplace.
Effective October 8, 2026 · MARKETPLACE_TERMS_2026_10_V6
Privacy Policy
What personal information we handle, why, who processes it, and how to make a request.
Effective October 8, 2026 · PRIVACY_2026_10_V4
Cookie & Analytics Policy
Necessary storage, optional Google Analytics, and how to change your choice.
Effective September 22, 2026 · COOKIE_2026_09_V2
Seller Agreement
Seller eligibility, tax information, fees, payouts, holds, and listing duties.
Effective October 8, 2026 · SELLER_AGREEMENT_2026_10_V7
Buyer Protection
What you can report, how the payout hold and dispute review work, exclusions, and preservation of mandatory Canadian rights.
Effective October 8, 2026 · BUYER_PROTECTION_2026_10_V3
Returns & Refunds
When a return can be required and how refunds are issued through Stripe.
Effective October 8, 2026 · RETURNS_2026_10_V4
Fees & Taxes
The 4% platform fee, separate Stripe processing, Canadian marketplace tax readiness, and seller/platform tax duties.
Effective October 8, 2026 · TAX_NOTICE_2026_10_V3
Shipping Policy
Seller-shipped orders, buyer-paid or free shipping, tracking, ship targets, and what is not live yet.
Effective October 8, 2026 · SHIPPING_2026_10_V2
Payments & Seller Payouts
Stripe checkout, Canadian commerce gating, Stripe Connect payouts, holds, refunds, reversals, and chargebacks.
Effective October 8, 2026 · PAYMENTS_PAYOUTS_2026_10_V3
Prohibited & Restricted Items
What cannot be listed, and how custom diecast must be labelled.
Effective October 1, 2026 · PROHIBITED_ITEMS_2026_10_V3
Intellectual Property Policy
Rights in listing content, counterfeit and trademark rules, and how to report infringement.
Effective September 22, 2026 · IP_POLICY_2026_09_V1
Marketplace Conduct & Listing Standards
Listing accuracy, attainable pricing, messaging, reviews, off-platform dealing, and enforcement.
Effective October 8, 2026 · CONDUCT_2026_10_V3
Electronic Communications & Marketing
Service messages, optional marketing consent, unsubscribe, and regional electronic-marketing rules.
Effective October 8, 2026 · ECOMMS_2026_10_V3
Market Availability & Regional Compliance
Current and planned countries, launch gates, and how mandatory local rights are preserved.
Security & Responsible Disclosure
Security reporting contact, responsible-testing rules, and our public security practices.
Contact & Legal Notices
Support, legal, privacy, and security contacts, and where to send a formal notice.
Operator
Diecast Markets Inc.
po box 68642 brampton RPO great lakes, ON, L6R0J8
Support: support@diecastmarkets.com
Legal notices: legal@diecastmarkets.com
Privacy Officer: privacy@diecastmarkets.com
Security: security@diecastmarkets.com
Early access is limited to Canada, excluding Quebec. Quebec is not live. The United States is not live. The United Kingdom, Australia, Singapore, and Japan also remain disabled until their regional compliance packs are complete. Real-money checkout remains separately locked. Automatic shipping labels are not live.
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